QualityThe Ham Baker Group is fully committed to providing a quality range of products and services. All of our products conform to a variety of British standards, thereby assuring our customers of quality, and maintaining our industry-leading position. Our QMS (Quality Management System) is an essential part of the business in this ever-changing industry. Through independent assessment from the likes of BVQI and validation such as BS EN 9001:2000, we are able to show our continued commitment to quality; both to customers and suppliers alike. The Ham Baker Group recognises its responsibility to protect the environment and wherever possible we make every effort to minimise our environmental impact. We will be establishing an environmental management system throughout the Group that will conform to the requirements of ISO 14001. We strive for customer satisfaction from first enquiry to installation; a commitment which we support through our dedicated Regional Sales Teams who are only too happy to help, and who are able to visit our clients in person to discuss their needs. If technical support is required, one of our Project Managers or Engineers will be able to assist. Customer satisfaction, quality of product and service are what we at Ham Baker pride ourselves on. Ham Baker have achieved certification to BS EN ISO 9001:2000 for the following:
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